A short, practical checklist for switching a printer from "offline" back to "ready" on Windows and Mac.

Quick Answer

Open your printer settings, disable "Use Printer Offline," restart the printer, and reconnect it to your WiFi network if needed.

On This Page
  1. Common Reasons This Happens
  2. Quick Checks Before Troubleshooting
  3. 1. Open Printer Settings
  4. 2. Disable Offline Mode
  5. 3. Restart the Printer
  6. 4. Reconnect to WiFi
  7. 5. Run the Printer Troubleshooter
  8. What If It's Still Not Fixed?
  9. Frequently Asked Questions

Common Reasons how do i bring my printer back online

A stale connection cache

Your computer may be holding onto an old, disconnected session with the printer.

A network switch

Moving between WiFi networks (e.g. home and office) can leave the printer pointed at the wrong one.

Quick Checks Before Troubleshooting

Before you start:
  • Check the printer status in Devices and Printers (Windows) or System Settings > Printers (Mac).
  • Confirm the printer isn't asleep — tap any button on it to wake it up.

1. Open Printer Settings

1

On Windows, go to Settings > Bluetooth & Devices > Printers & Scanners. On Mac, go to System Settings > Printers & Scanners.

2. Disable Offline Mode

2

Right-click the printer and uncheck "Use Printer Offline" if present.

3. Restart the Printer

3

Power cycle the device to force it to re-announce itself to the network.

4. Reconnect to WiFi

4

From the printer's own screen, rejoin your WiFi network if it dropped.

5. Run the Printer Troubleshooter

5

Windows includes a built-in printer troubleshooter that can automatically detect and fix offline states.

What If It's Still Not Fixed?

If you've worked through every step above and the problem continues, it's worth checking a nearby cause rather than repeating the same steps. The guides below cover the most common related issues.

Still stuck? Try describing the problem in your own words using the search bar — different symptoms of the same root cause are often covered on a related page.

Frequently Asked Questions

This usually means the printer keeps losing its connection in the background. Fixing the underlying WiFi connection stops it from re-triggering.

People Also Ask

  • Check Windows Update for an official driver, or download the Windows 11-specific driver directly from the manufacturer if the built-in one fails. Read the full guide →
  • Confirm the printer and computer are on the same network, then reinstall the scanner driver if it still isn't detected. Read the full guide →
  • Connect via USB for the simplest setup, or add the printer wirelessly through your laptop's printer settings once it's joined your WiFi network. Read the full guide →
  • Check that the print settings aren't set to grayscale, run a nozzle cleaning cycle, and confirm every color cartridge has ink and is seated correctly. Read the full guide →

Related Guides

Why Is My Printer Offline? Why Is My Printer Not Connecting to WiFi? Why Is My Printer Offline on Windows 11?